If you’ve lost your Whipsnade Zoo membership card, don’t worry – there’s a simple process to replace it. In this blog post, we’ll cover everything you need to know about what to do if you’ve lost your Whipsnade Zoo membership card, including how to replace it and the associated fees.
Replacing a Lost Whipsnade Zoo Membership Card
If you’ve lost your Whipsnade Zoo membership card, you can replace it for a fee of £5. This fee covers the cost of producing a new card and processing the replacement.
To replace your lost card, you can contact the Supporter Contact team at Whipsnade Zoo by calling 0344 225 1826. When you call, you’ll need to provide the following information:
- Your name
- Your membership number (if you have it)
- The date you last used your card
- A description of the card (e.g., the color, any identifying features)
If your card has been stolen, you can also contact the Supporter Contact team and provide them with your crime reference number. In this case, the replacement card will be provided free of charge.
Reporting a Lost Item at Whipsnade Zoo
If you’ve lost an item during your visit to Whipsnade Zoo, you can report it by filling out the zoo’s lost property log. You can find the lost property log on the Whipsnade Zoo website or by speaking to a member of the zoo staff.
When you report a lost item, you’ll need to provide the following information:
- Your name
- Your contact information (phone number and/or email address)
- A description of the lost item
- The date and time you believe the item was lost
- The location within the zoo where you think you lost the item
Once you’ve submitted the lost property log, a member of the Whipsnade Zoo team will get in touch with you if the item is found.
Whipsnade Zoo Membership Benefits
Whipsnade Zoo offers a range of membership packages, including Silver and Gold memberships. Here are some of the key benefits of each membership level:
Silver Membership
- Free access to London and Whipsnade Zoos
- Regular exclusive email updates
- Updates about ZSL’s latest work
Gold Membership
- All the benefits of Silver membership
- 10% off in Zoo shops and restaurants
- 10% off in the ZSL online shop
- 10% off animal experiences at both London and Whipsnade Zoos
- Priority booking and discounts on selected events
- Exclusive daily Hullabazoo Indoor Play session
- 50% off car entry at Whipsnade Zoo
- Discount on the Great Whipsnade Railway at Whipsnade Zoo
- Free parking at London Zoo on weekdays (excluding weekends, bank holidays, and peak times)
Regardless of your membership level, it’s important to remember that your membership card is required for entry to the zoos, and entry will only be granted to the named card holder. Membership benefits are also not transferable under any circumstances.
Conclusion
Losing your Whipsnade Zoo membership card can be frustrating, but the process to replace it is straightforward. Whether your card has been lost or stolen, you can contact the Supporter Contact team to get a replacement card. And if you’ve lost an item during your visit, be sure to report it using the zoo’s lost property log.
Remember, your Whipsnade Zoo membership card is your key to unlocking a world of benefits and exclusive experiences. So, take care of it and enjoy all that the zoo has to offer!
References:
– ZSL Terms and Conditions
– Whipsnade Zoo Contact and Lost Property
– ZSL Frequently Asked Questions
– London Zoo Frequently Asked Questions
– Whipsnade Zoo Frequently Asked Questions