Twycross Zoo is an accessible attraction that caters to visitors with disabilities, offering a range of facilities and services to ensure a comfortable and enjoyable experience. From wheelchair-friendly paths and animal houses to Changing Places facilities and mobility equipment rentals, the zoo is committed to making its grounds accessible to all.

Wheelchair Accessibility at Twycross Zoo

Twycross Zoo is designed with wheelchair users in mind. The majority of the zoo’s paths are level and accessible, although some areas may have loose gravel, which can be challenging to navigate. Most animal houses and facilities, including cafés and toilets, are also wheelchair-friendly.

To assist visitors with mobility challenges, the zoo offers a fleet of mobility scooters and wheelchairs for hire. These can be booked in advance to ensure availability during your visit.

Accessible Facilities and Services

Twycross Zoo goes above and beyond to cater to the needs of visitors with disabilities. Here’s a breakdown of the accessible facilities and services available:

Changing Places Facility

The zoo features a Changing Places facility, which includes a height-adjustable changing bench, a hoist, and enough space for up to two carers. This ensures that visitors with complex care needs can access the necessary equipment and support during their visit.

Toilets and Baby Changing

In addition to the Changing Places facility, the zoo has several toilet blocks, including disabled toilets and baby changing facilities. These are strategically placed throughout the grounds to ensure easy access.

Assistance Dogs

Assistance dogs are permitted at Twycross Zoo, although they are not allowed access to the apes and rhinos. This allows visitors with guide or service dogs to enjoy the majority of the zoo’s attractions.

Parking and Entrance

The zoo has a section of the car park near the entrance reserved for visitors with blue badges, and parking is free for all visitors. The entrance itself is also accessible, with level access and wide doorways.

Sensory Considerations

While Twycross Zoo is generally accessible, there are a few sensory considerations to keep in mind:

Viewing Windows

Some animal enclosures have viewing windows with low sills, which are great for wheelchair users. However, the glass may pose a challenge for visitors with visual impairments.

Noise Levels

The zoo can be a noisy environment, with the sounds of animals and crowds. This may be overwhelming for visitors with sensory processing disorders or autism. Visitors are advised to plan their visit accordingly and take breaks as needed.

Planning Your Visit

To make the most of your visit, Twycross Zoo recommends dressing appropriately for the weather, as it is an outdoor attraction. The zoo is open from 10 am to 5 pm, with last entry at 4 pm.

Ticket prices vary depending on the visitor’s age and membership status. The zoo offers discounts for students and free admission for children under three years old.

Conclusion

Twycross Zoo is a highly accessible attraction that caters to the needs of visitors with disabilities. From wheelchair-friendly paths and facilities to Changing Places and mobility equipment rentals, the zoo is committed to ensuring a comfortable and enjoyable experience for all. By considering the specific accessibility features and sensory considerations, visitors can plan their visit to Twycross Zoo with confidence.

References:
– Access Card – Twycross Zoo
– Euan’s Guide – Twycross Zoo Review
– Twycross Zoo – Accessibility FAQ
– TripAdvisor – Twycross Zoo Reviews
– Twycross Zoo – Accessibility