Northumberland Zoo, also known as Northumberland College Zoo, is a training center for animal care students and a public attraction located in Kirkley Hall, Ponteland. The zoo is accessible by private vehicle only, as public transportation does not run to the zoo on weekends and school holidays. However, the zoo offers various accessibility features to ensure a comfortable and inclusive experience for all visitors.

Parking and Entrance

The car park at Northumberland Zoo is situated next to the admission and entrance, and it is tarmac and level, making it easily accessible for visitors with mobility challenges. The main entrance to the zoo also provides level access, allowing smooth entry for wheelchair users and those with other mobility aids.

Pathways and Terrain

The zoo has level access from the main entrance to the Aquatics Area, Walk of Life, Rabbit and Cavy Barn, Admission Kiosk, Main Toilets in the AMC, and the main picnic area. This ensures that these key areas of the zoo are accessible to visitors with mobility impairments. However, the zoo has noted that the ‘River Walk’ is not currently wheelchair friendly due to steep inclines. The rest of the park pathways are made of a combination of concrete and tar planings, which can be challenging for some wheelchairs to navigate.

Restroom Facilities

Northumberland Zoo has toilets available at the entrance, opposite the cafe, near Wallaby Walkabout, and next to the Adventure Land outdoor play area. All of these toilet facilities include a disabled toilet and baby-changing facilities, catering to the needs of visitors with disabilities and families with young children.

Animal Welfare and Assistance Dogs

The zoo has a policy of not allowing dogs, except assistance dogs, on site. This is due to the zoo’s top priority of animal welfare. Assistance dogs are allowed, and the zoo has an assistance dogs page with more information for visitors who require the use of an assistance animal.

Picnic Areas and Dining

For those with young children, the zoo has designated outdoor areas for picnics, but does not allow picnics to be consumed in the cafe to save room for customers who have purchased food on-site.

Parking and Accessibility

The zoo’s car parking is free, and overflow car parking is also available. This ensures that visitors with mobility challenges have ample parking options and do not have to worry about additional costs.

Accessibility Information and Assistance

Northumberland Zoo provides detailed information about its accessibility features on its website, including a dedicated accessibility page. This allows visitors to plan their visit and understand the available accommodations. Additionally, the zoo staff are available to assist visitors with any questions or needs related to accessibility.

Conclusion

Northumberland Zoo, while primarily accessible by private vehicle, offers a range of accessibility features to ensure an inclusive and enjoyable experience for all visitors. From level access to key areas, designated picnic spaces, and accessible restroom facilities, the zoo has made efforts to cater to the needs of visitors with disabilities and families with young children. By providing detailed information and assistance, Northumberland Zoo aims to make its attractions and experiences accessible to a wide range of visitors.

References:
– Accessibility Guides – Northumberland College Zoo
– Northumberland Zoo – Visitor Information
– Northumberland Zoo – Accessibility