Dudley Zoo, a renowned wildlife haven in the heart of the West Midlands, offers a comprehensive wheelchair hire service to ensure that all visitors, regardless of their mobility, can fully immerse themselves in the wonders of the animal kingdom. Whether you require a manual wheelchair or an electric mobility scooter, Dudley Zoo has got you covered, making your zoo experience seamless and enjoyable.
Wheelchair Hire Options at Dudley Zoo
At Dudley Zoo, visitors have the choice between manual wheelchairs and electric mobility scooters, catering to a wide range of mobility needs. Here’s a closer look at the options available:
Manual Wheelchairs
- Refundable deposit of £10 required
- Available on a first-come, first-served basis
- Recommended to reserve in advance by calling 01384 215313 at least 48 hours prior to your visit
Electric Mobility Scooters
- Cost of £12 per day with a £20 refundable deposit
- Require two forms of identification for hire
- Advance reservation strongly recommended by calling 01384 215313 at least 48 hours before your visit
Accessibility Features at Dudley Zoo
Dudley Zoo has made significant efforts to ensure that the entire site is accessible for visitors with mobility challenges. Here are some of the key accessibility features you can expect:
Accessible Toilets
- Strategically located throughout the zoo
- Provide ample space and amenities for visitors with disabilities
Disabled Parking
- Free disabled parking available in the main car park
- Drop-off points located directly opposite the main visitor entrance
Land Train Service
- Departs from outside the turnstiles
- Runs up to the castle courtyard
- Portable wheelchairs stored in the luggage compartment
- Call 01384 215313 to check availability
Assistance Dogs
- Welcomed on-site, except in animal contact areas
- Includes Lorikeet Lookout, Lemur Wood, Wallaby Walkthrough, Farm Barn, and Paddock
Concessionary Rates and Complimentary Tickets
- Discounted admission for disabled visitors
- Free admission for one personal assistant per full-paying disabled visitor
Sensory Considerations
- Glass doors have contrast markings
- Some areas have low lighting
- Installed hearing loops available in Reception and the shop
Planning Your Dudley Zoo Visit
To make the most of your Dudley Zoo experience, it’s essential to plan ahead. Here are some tips to consider:
Opening Times and Admission Prices
- Vary throughout the year
- From January to December 2024, child admission for a disabled visitor without a voluntary donation is £13.55
- One carer per full-paying disabled visitor receives free admission
Ticket Policies
- Pre-purchased tickets cannot be used in conjunction with any other offer, promotion, or vouchers
Reserving Wheelchair or Mobility Scooter
- Call 01384 215313 at least 48 hours in advance to reserve your preferred mobility aid
- Be prepared to provide two forms of identification for electric scooter hire
By taking advantage of Dudley Zoo’s wheelchair hire service and accessibility features, you can ensure that your visit is both comfortable and enjoyable. Whether you’re a seasoned zoo enthusiast or a first-time visitor, Dudley Zoo is committed to providing an inclusive and accessible experience for all.