Dudley Zoo, a renowned attraction in the heart of the West Midlands, offers visitors with mobility challenges a convenient solution to navigate the expansive grounds – the Dudley Zoo Mobility Scooter. This electric scooter rental service ensures that everyone can enjoy the wonders of the zoo, regardless of their physical abilities.

Renting a Dudley Zoo Mobility Scooter

Visitors interested in renting a mobility scooter at Dudley Zoo can do so by contacting the zoo’s main entrance at 01384 215313, with at least 24 hours’ notice. The cost of hiring an electric scooter is £14 per day, with a £20 refundable deposit. To rent a scooter, visitors will need to provide two forms of identification.

It’s important to note that the maximum weight limit for the Dudley Zoo Mobility Scooters is 18 stone, or 252 pounds. This ensures the safety and comfort of all users.

Accessibility at Dudley Zoo

Dudley Zoo has made significant efforts to ensure that the zoo is accessible to visitors with mobility challenges. The zoo boasts level access to various facilities, including the retail shop, ticket desk, courtyard cafe, entrance toilets, courtyard toilets, Queen Mary Restaurant disabled toilet, and Lorikeet Lookout toilets.

However, it’s worth noting that some areas of the zoo may have steep paths and steps, which could pose a challenge for mobility scooter users. Visitors are advised to plan their route and consult with the zoo staff for guidance on navigating the more challenging terrain.

Accessible Facilities at Dudley Zoo

In addition to the mobility scooter rental service, Dudley Zoo offers a range of accessible facilities to cater to the needs of visitors with disabilities.

Changing Places Toilet

The zoo’s Changing Places toilet facility, located at Lorikeet Lookout, is accessible with a radar key. This facility includes a hoist, shower, changing bed, privacy screen, emergency cord, sink with hand rails and mirror, and coat hooks, providing a comfortable and dignified experience for visitors who require additional assistance.

Wheelchairs

Visitors with disabilities are entitled to a concessionary rate at Dudley Zoo, and personal assistants can enter for free. The zoo also offers manual wheelchairs for hire, with a £10 refundable deposit required.

Land Train

Dudley Zoo’s land train, which departs from outside the turnstiles and runs up to the castle courtyard, can accommodate portable wheelchairs in the luggage compartment at the rear of the train. Visitors who require this service should call 01384 215313 to check availability.

Assistance Dogs and Parking

Dudley Zoo welcomes registered assistance dogs on site, with the exception of animal contact areas such as Lorikeet Lookout, Lemur Wood, Wallaby Walkthrough, Farm Barn, and Paddock.

Free disabled parking is available on the main car park (Sat Nav DY1 4AL), and drop-off points are located opposite the main visitor entrance, making it easier for visitors with mobility challenges to access the zoo.

Conclusion

Dudley Zoo’s commitment to accessibility is evident in the provision of the Dudley Zoo Mobility Scooter rental service and the range of accessible facilities available on-site. Whether you’re a seasoned zoo enthusiast or a first-time visitor, the Dudley Zoo Mobility Scooter ensures that everyone can explore the wonders of the zoo with ease and comfort.

References:
– Dudley Zoo Mobility Scooter
– Dudley Zoo Accessibility Guide
– Dudley Zoo Access Card
– Dudley Zoo Wheelchair Access
– Dudley Zoo Accessibility