Denver Zoo Guest Care is a vital part of the zoo’s operations, ensuring that visitors have a comfortable and enjoyable experience. From providing general inquiries and ticket information to offering accessibility accommodations and membership benefits, the Denver Zoo Guest Care team is dedicated to making every visit to the zoo a memorable one.
Contacting Denver Zoo Guest Care
Visitors can reach the Denver Zoo Guest Care team through various channels:
- Phone Number: 720-337-1400
- Email: [email protected]
- Operating Hours: 9:00 a.m. – 4:00 p.m., seven days a week
General Inquiries and Ticket Donations
- General Inquiries: For general questions, comments, membership questions, and other inquiries, you can email [email protected], call 720-337-1400, or use the Chat With Us service on the Denver Zoo website.
- Ticket Donations: To request a donation of general admission tickets for your charitable organization’s fundraising event or to request a donated experience at the Zoo, please email [email protected].
Operating Hours and Ticket Information
- Operating Hours: The Denver Zoo Conservation Alliance is open daily from 10:00 a.m. – 5:00 p.m., with entry gates closing at 4:00 p.m. Members-only hours are from 8:30 a.m. – 10:00 a.m. on weekends and during peak months.
- Ticket Pricing:
- In Season (March 11th – October 31st):
- Adults (Ages 16-64): $25.20
- Seniors (Ages 65+): $22.05
- Youth (Ages 3-15): $18.90
- Youth 2 and Under: Free
- Off Season (November 1st – March 10th):
- Adults (Ages 16-64): $25.20
- Seniors (Ages 65+): $22.05
- Youth (Ages 3-15): $18.90
- Youth 2 and Under: Free
Accessibility and Special Needs
- Accessibility: Denver Zoo is a Certified Autism Center™ (CAC) and offers a variety of accommodations for visitors with special needs, including a Sensory Guide and nursing areas.
- Free Aide Ticket: To add a free aide ticket to your existing reservation, email [email protected] or call 720-337-1400.
Membership and Reservations
- Membership: Members receive free daytime admission for a year, train and carousel vouchers, food and merchandise discounts, access to exclusive members-only hours, and more.
- Reservations: Reservations are required for all guests, including members, and can be made up to 15 days in advance. Members can make reservations by visiting the Membership Page, logging in, and selecting their desired dates and times.
Additional Information
- Food and Beverages: Made-to-order and grab-and-go food and beverage options are available throughout the campus, with easy online ordering at DenverZoo.org/eat.
- Restrooms and Break Areas: Restrooms are located throughout the zoo, and there are benches along the pathways for guests to rest.
Reference Links
- https://denverzoo.org/faq/
- https://denverzoo.org/contact/
- https://denverzoo.org/hours-admission/
- https://denverzoo.org/membership-faqs/
- https://denverzoo.org/accessibility/
Denver Zoo Guest Care is dedicated to ensuring that every visitor has a memorable and enjoyable experience at the zoo. Whether you’re a first-time visitor or a seasoned zoo enthusiast, the Denver Zoo Guest Care team is here to assist you with all your needs and make your visit a truly unforgettable one.