Denver Zoo is a popular destination for nature enthusiasts and families alike. To ensure a safe and enjoyable experience for all visitors, the zoo has established a set of entry rules that all guests must follow. In this comprehensive blog post, we’ll dive into the details of these rules, so you can plan your visit to the Denver Zoo with confidence.
Denver Zoo Entry Rules Explained
- Age Restrictions:
- Children under 16 must be accompanied by a person 16 or older.
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Children under two are free but require a complimentary online ticket.
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Supervision:
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Children under 16 must be supervised at all times.
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Service Animals:
- Service animals are permitted but must check-in with security upon entry.
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They are not allowed in certain areas, such as Zoo Gardens, Wildlife Theater Plaza during bird flight times, and specific animal habitats.
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Prohibited Items:
- Outside food and drinks are not allowed, except for water bottles.
- Recreational devices like drones, skateboards, and scooters are prohibited.
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No balloons, balls, flying objects, piñatas, or glitter are allowed.
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Dress Code:
- Proper attire, including shoes and shirts, must be worn at all times.
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Denver Zoo reserves the right to deny admission or remove anyone wearing inappropriate attire.
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Ticketing:
- All guests must have an event ticket for entry.
- Memberships are not valid for private event entry.
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Timed tickets are required for entry, and guests may enter within a 30-minute window starting at the time listed on the ticket.
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Accessibility:
- Denver Zoo provides free admission for one aide, attendant, or guide per person needing assistance.
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The zoo offers discounts for seniors, SNAP/EBT card holders, and community programs.
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General Conduct:
- Guests must obey all posted signs and remain on designated pathways.
- Feeding, chasing, or teasing animals is strictly prohibited.
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Profanity, unsafe, illegal, disruptive, or offensive behavior is not allowed.
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Cancellations:
- Cancellations must be submitted in writing via email or certified mail.
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Cancellation fees apply depending on the time of cancellation.
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Payment:
- A signed contract and 100% deposit are required within two weeks of receiving a contract from Denver Zoo.
- Denver Zoo accepts most major credit cards and company checks.
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Load-In/Load-Out:
- Access gates may be available for load-in/load-out purposes with prior approval.
- Client access to the event space for set-up is available 30 minutes prior to the contracted event start time.
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Outside Vendors:
- Music and entertainment performances must be approved by Denver Zoo.
- Vendors have one hour to set up before their designated rental time and one hour after the end of their rental time.
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Storage:
- Storage facilities are not provided for events.
- All items must be brought on the day of the event and removed immediately after.
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Parking:
- Parking is complimentary and available on a first-come, first-served basis.
- Bus parking requires prior notification to Denver Zoo.
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Promotional Use:
- Any use of the Denver Zoo logo, pictures, and name for invitations or promotional use must be reviewed and approved by the Corporate Events Department.
- The client agrees not to sell tickets, market, or promote the event to the general public without written approval from Denver Zoo.
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Catering:
- All food and beverage catering must be arranged through the exclusive onsite caterer, Taste Catering.
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Community Free Days:
- Denver Zoo offers seven Community Free Days throughout the year, with a limited number of tickets available through an online lottery system.
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Weapons Policy:
- Denver Zoo prohibits any person from using, possessing, carrying, displaying, or distributing any weapon on, at, or within the Denver Zoo campus.
By familiarizing yourself with these entry rules, you can ensure a smooth and enjoyable visit to the Denver Zoo. Remember to plan ahead, follow the guidelines, and respect the safety and well-being of both the animals and other guests. Happy exploring!
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