The Denver Zoo is a renowned attraction that welcomes millions of visitors each year, and it is committed to ensuring that all guests, regardless of their abilities, can enjoy the wonders of the animal kingdom. In this comprehensive guide, we’ll explore the various accessibility features and services available at the Denver Zoo, making it easier for you to plan your visit and make the most of your experience.
Mobility Aids
Navigating the Denver Zoo can be a breeze, thanks to the availability of mobility aids. Visitors can rent wheelchairs and electric convenience scooters on a first-come, first-served basis. It’s highly recommended to reserve these items at the time of ticket reservation to ensure availability.
Additionally, the zoo offers accessible parking spaces on all four levels of the parking garage and in the East lot near the Main Entrance, making it easier for guests with mobility challenges to access the zoo.
Language Accessibility
The Denver Zoo recognizes the importance of language accessibility, and they have taken steps to cater to visitors who speak languages other than English. The zoo’s website is available in Spanish, and guests can switch to the “En español” version by clicking the corresponding icon.
Furthermore, the zoo has staff members and volunteers who speak Spanish and French, and they can provide assistance to guests who require language support. Maps of the zoo are also available in both English and Spanish.
For guests who are blind or have low vision, and those who are deaf or hard of hearing, the zoo offers accessibility devices for the 4-D Experience, ensuring that everyone can fully enjoy this immersive attraction.
Other Accessibility Features
The Denver Zoo has made a concerted effort to ensure that its facilities are accessible to all visitors. Automatic doors are available at most buildings, with a few exceptions, making it easier for guests with mobility challenges to navigate the zoo.
The zoo also features full-service restrooms that accommodate the physically challenged, located in Tropical Discovery, Gates Center, and near Kamala Café. Additionally, family restrooms and a Mamava Pod for nursing are available at the Main Entrance and near Kamala Café.
Additional Services
The Denver Zoo offers several community programs that provide free admission to participants, including My Denver, Five by Five, and Ronald McDonald House. Additionally, the zoo offers free aide tickets for each person needing assistance, which can be added to your reservation by contacting the guest care team.
Contact Information and Hours
If you have any questions or need assistance during your visit, you can contact the Denver Zoo’s guest care team by phone at 720-337-1400 or by email at [email protected].
The zoo’s ticket reservations are available from 10:00 a.m. to 3:30 p.m., and guests can enter within a 30-minute window of their reserved time.
Prohibited Items and Activities
To ensure the safety and enjoyment of all visitors, the Denver Zoo has a list of prohibited items and activities. These include outside food and drink, recreational devices, weapons, glass containers, pets, balloons, and plastic straws. Additionally, the zoo prohibits commercial activities, unauthorized events, photography for commercial purposes, and engaging in unsafe acts.
Attractions and Exhibits
The Denver Zoo offers a variety of attractions and exhibits that cater to visitors of all abilities. The Conservation Carousel and the Denver Zoo Railroad are both handicap accessible, and tickets can be purchased at the Train & Carousel Ticket Booth.
The 4-D Experience is also handicap accessible, and the zoo provides accessibility devices for guests who are blind or have low vision, and those who are deaf or hard of hearing.
The Lorikeet Adventure exhibit is wheelchair accessible, and guests can check in with the staff for more information.
Parking and Transportation
The Denver Zoo offers free parking in the parking garage and adjacent lots. Visitors are encouraged to carpool, use public transportation, bike, or walk to the zoo to reduce traffic and environmental impact.
Accessibility Feedback
The Denver Zoo is committed to continuously improving its accessibility features and services. If you have a need that is not met by the current offerings or require a resource that is not provided, you can contact the guest care team at [email protected] or 720-337-1400 to provide feedback and suggestions.
By addressing the specific needs of visitors with disabilities, the Denver Zoo ensures that everyone can enjoy the wonders of the animal kingdom and create lasting memories during their visit.
References:
– Denver Zoo. (2023). Rules & Regulations. Retrieved from https://denverzoo.org/rules-regulations/
– Denver Zoo. (n.d.). Hours + Admission. Retrieved from https://denverzoo.org/hours-admission/
– Denver Zoo. (n.d.). Attractions. Retrieved from https://denverzoo.org/attractions/
– Denver Zoo. (n.d.). Accessibility at Denver Zoo. Retrieved from https://denverzoo.org/accessibility/
– Denver Zoo. (n.d.). FAQ (Frequently Asked Questions). Retrieved from https://denverzoo.org/faq/