Cheyenne Mountain Zoo, a beloved attraction in Colorado Springs, is a popular destination for families and nature enthusiasts. However, when it comes to ticket refunds, the zoo has a specific policy that visitors should be aware of. In this blog post, we’ll dive into the details of the Cheyenne Mountain Zoo ticket refund policy, so you can plan your visit with confidence.
Cheyenne Mountain Zoo Ticket Refund Policy
Cheyenne Mountain Zoo does not offer refunds or exchanges for daytime admission e-tickets. These tickets are valid for a one-time scan at the Admissions gate and do not expire. This policy applies to all e-tickets, including those for adults, children, and children aged 2 and under. Additionally, a Quarters for Conservation (Q4C) fee of 75¢ is added to each admission at checkout.
Special Events and Promotions
For special events or promotions at Cheyenne Mountain Zoo, the ticket policies may differ. For example, for the Tails & Tunes event, no refunds or exchanges are available for inclement weather or after two weeks prior to the event date.
All-Weather Venue
Cheyenne Mountain Zoo is an all-weather venue and is open 365 days a year, regardless of the weather conditions. This means that no refunds or exchanges will be given for inclement weather or any other reason.
Ticket Assistance
If you have any questions or need assistance with your Cheyenne Mountain Zoo tickets, you can email the ticket team at [email protected].
Frequently Asked Questions
To help you better understand the Cheyenne Mountain Zoo ticket refund policy, here are some frequently asked questions:
Can I get a refund if I can’t attend due to inclement weather?
No, Cheyenne Mountain Zoo does not offer refunds or exchanges for inclement weather. The zoo is an all-weather venue and remains open 365 days a year.
Can I get a refund if I can’t attend due to personal reasons?
No, Cheyenne Mountain Zoo does not offer refunds or exchanges for daytime admission e-tickets, regardless of the reason.
Can I get a refund for the Quarters for Conservation (Q4C) fee?
No, the Quarters for Conservation (Q4C) fee of 75¢ per admission is non-refundable.
Can I get a refund for special events or promotions?
The refund policy for special events and promotions may vary. For example, for the Tails & Tunes event, no refunds or exchanges are available for inclement weather or after two weeks prior to the event date.
How can I contact the Cheyenne Mountain Zoo ticket team?
If you have any questions or need assistance with your Cheyenne Mountain Zoo tickets, you can email the ticket team at [email protected].
Conclusion
Cheyenne Mountain Zoo’s ticket refund policy is straightforward and consistent. Daytime admission e-tickets are non-refundable and non-exchangeable, regardless of the reason for not being able to attend. Special events and promotions may have different policies, so it’s important to review the details before purchasing tickets.
By understanding the Cheyenne Mountain Zoo ticket refund policy, you can plan your visit with confidence and ensure that you make the most of your time at this incredible zoo.