The Cheyenne Mountain Zoo has several rules and regulations in place to ensure the safety and enjoyment of all guests, as well as the welfare of the animals. As a zoo touring enthusiast, it’s essential to familiarize yourself with these rules before your visit to make the most of your experience.
Advance E-Tickets Required for Entry
One of the most important rules at the Cheyenne Mountain Zoo is the requirement of advance e-tickets for entry. Due to the zoo’s popularity, timed e-tickets must be purchased in advance, even for children aged 2 and under. Your ticket will indicate the earliest time you can enter the zoo, and you have a half-hour window to do so.
Food and Cooler Policies
Guests are welcome to bring their own food and coolers into the zoo, but there are a few restrictions to keep in mind. Glass containers, alcohol, and outside food are not allowed in the indoor or outdoor seating areas of the zoo’s restaurants.
Pet Policy
Pets are generally not permitted inside the Cheyenne Mountain Zoo, with the exception of designated “Dog Days” events held throughout the year. During these special events, well-behaved dogs are allowed to enter the zoo with their owners.
Prohibited Items
To ensure the safety and enjoyment of all visitors, the zoo has a list of prohibited items, including bicycles, skateboards, skates, roller blades, Wheelies, portable radios, drones, and outside alcohol.
Service Animals and Accessibility
Service animals are welcome at the Cheyenne Mountain Zoo, but they must comply with ADA guidelines. Guests with service animals may only be able to tour certain areas of the zoo with their animal.
Stroller, Wagon, and Wheelchair Rentals
The zoo offers a variety of rental options for guests, including standard wheelchairs, one or two-seater wagons, and motorized scooters. These can be rented at the Stroller Hut just past the entrance.
Commercial Photography and Filming
If you’re a professional photographer or videographer, you’ll need to obtain permission from the Cheyenne Mountain Zoo before engaging in any commercial photography or filming activities. Payment for these services must be made in advance.
No Refunds or Exchanges
It’s important to note that the Cheyenne Mountain Zoo is an all-weather venue, open 365 days a year. As such, no refunds or exchanges will be given for inclement weather or any other reason.
By familiarizing yourself with these Cheyenne Mountain Zoo rules, you can ensure a safe and enjoyable visit for both you and the animals. Remember to plan ahead, pack accordingly, and be mindful of the zoo’s policies to make the most of your zoo touring experience.