Brookfield Zoo, located in Chicago, Illinois, is committed to providing an inclusive and accessible environment for all visitors. The zoo strives to ensure that its grounds, pathways, buildings, exhibits, and programs are accessible to guests with disabilities. From wheelchair and ECV rentals to accessible amenities and programs, Brookfield Zoo offers a range of resources to ensure a comfortable and enjoyable experience for all.

Accessibility Features and Resources

Wheelchair and ECV Rentals

• Wheelchairs and Electronic Convenience Vehicles (ECVs) are available for rent at the North and South Gates.
• Reservations are recommended to ensure availability, especially for ECVs and wheelchairs.

Accessible Parking

• Designated accessible parking spaces are available at both the North and South Gate entrances on a first-come, first-served basis.

Accessible Amenities

• BZ Care Kits are available for guests with sensory disabilities, including zoo visual schedule books, noise-deafening headphones, name tags, and ID bracelets.
• Large-print maps with access information are available at the North and South Guest Relations.
• Service Animal Maps are provided to guests upon arrival or can be downloaded in advance.

Accessible Programs and Services

• Sign Language interpreters are available for public programs and classes by advance request.
• Educational programs are modified or developed to meet the needs of diverse audiences.

Accessible Dining and Rest Areas

• Accessible picnic tables are located throughout the park.
• Menus and price lists are available in printed form upon request, and staff members can read menus to guests if needed.

Requesting Accommodations

To request a reasonable accommodation, guests should complete the ADA Accommodation Request Form or call the ADA Coordinator at (708) 688-8559 ideally at least 14 days in advance.

Additional Tips and Insights

• The South Gate parking lot is generally considered more accessible and quieter than the North Gate lot.
• Some exhibits, such as Tropic World Asia and the primate house, may have limited accessibility due to hilly paths or narrow walkways.
• Guests with mobility issues may want to avoid certain areas, like the Australia House, where strollers are not allowed.

By providing these resources and accommodations, Brookfield Zoo ensures that all guests can enjoy a welcoming and inclusive experience.

References:
– https://www.reddit.com/r/ChicagoSuburbs/comments/1dob3zk/brookfield_zoo_accessibility/
– https://www.brookfieldzoo.org/accessibility
– https://www.brookfieldzoo.org/zooforall
– https://www.czs.org/custom.czs/media/BZ_Accessibility/A-Guide-for-Guests-with-Disabilities.pdf
– https://www.brookfieldzoo.org/rentals