The London Zoo is committed to providing a welcoming and inclusive experience for all visitors, including those with disabilities. From level access to various areas of the zoo to specialized facilities and services, the zoo strives to ensure that everyone can enjoy the wonders of the animal kingdom.
Level Access and Mobility Assistance
One of the key aspects of the London Zoo’s accessibility is the level access available from the main entrance to various areas of the zoo. Visitors can easily navigate to popular exhibits like Gorilla Kingdom, Tiger Territory, The Outback, and more without encountering any significant barriers.
For visitors with mobility issues, the zoo offers a limited number of wheelchairs available for hire. These wheelchairs can be booked in advance by contacting the Supporter Contact Team, and a refundable deposit of £25 is required. Additionally, the zoo provides mobility scooters for hire, which can be pre-booked by emailing the general enquiries team. The mobility scooter hire fee is £20, plus a £30 refundable deposit.
Accessible Facilities and Services
The London Zoo has made a concerted effort to ensure that its facilities cater to the needs of visitors with disabilities. Throughout the zoo, you’ll find disabled toilets, and there is a Changing Places toilet located at the Animal Adventure exhibit. These specialized facilities offer additional features, such as height-adjustable sinks and adult-sized changing benches, to provide a more comfortable experience.
In addition to the physical infrastructure, the zoo also offers a range of accessible activities and services. These include:
- British Sign Language (BSL) tours
- Audio-described tours
- Relaxed opening sessions
The zoo is committed to expanding and diversifying its accessibility program, ensuring that visitors with various needs can fully engage with the zoo’s offerings.
Parking and Transportation
Accessible parking spaces are available in the main car park at the London Zoo, providing convenient access for visitors with mobility challenges. The zoo also encourages the use of public transportation, with the Regent’s Park station on the Bakerloo line being the closest underground station.
Accessibility Information and Planning
To help visitors plan their visit, the London Zoo has a detailed accessibility guide available for download. This guide provides a comprehensive overview of the zoo’s facilities, services, and accommodations for visitors with disabilities. The guide can be accessed as a PDF summary or as a video on the zoo’s website.
By reviewing this information in advance, visitors can better prepare for their visit and ensure that they can fully enjoy the zoo’s attractions and exhibits.
Conclusion
The London Zoo’s commitment to accessibility is evident in the various measures it has taken to cater to the needs of visitors with disabilities. From level access and mobility assistance to specialized facilities and services, the zoo strives to create an inclusive and welcoming environment for all.
By planning ahead and taking advantage of the zoo’s accessibility resources, visitors with disabilities can confidently explore the wonders of the animal kingdom and create lasting memories at the London Zoo.
References:
– The Accessible Planet – London Zoo Wheelchair Access & Disabled Facilities
– London Zoo Accessibility Summary
– London Zoo Accessibility Information